Data privacy is of particular importance to SC VITAMINGO SERVICES SRL and we want to be open and transparent about the processing of personal data. Therefore, we have a policy that defines how your personal data is processed and protected.

Who is the controller of personal data?

The website www.vitamingo.ro is owned and managed by SC VITAMINGO SERVICES SRL, a Romanian company with no. fiscal J40/9102/2021, with unique fiscal registration code 44328043, which can be contacted at the e-mail address: office@vitamingo.ro and is the controller of the personal data you transmit to us and is responsible for your personal data in accordance with applicable data protection legislation.

What is the purpose of data collection?

When you provide us with personal data, SC VITAMINGO SERVICES SRL may use it for the following purposes:

* invoicing the products ordered by you;

* their delivery;

* enrollment in the loyalty program of SC VITAMINGO SERVICES SRL;

* issuance of promotional vouchers;

* sending offers, advertising and marketing messages;

* information about promotions by mail, e-mail or SMS.

SC VITAMINGO SERVICES SRL may use the statistical data or anonymous data resulting from the processing for the following purposes:

* producing reports / analyses;
* producing information for its own purposes.

Where do we store your data?

The data we collect from you is stored on the web hosting that activates the website of the company SC VITAMINGO SERVICES SRL.

Who has access to your data?

Your data is accessed only by the company SC VITAMINGO SERVICES SRL.

We do not transmit, sell or transfer your data to third parties for marketing purposes outside our company SC VITAMINGO SERVICES SRL.

What is the legal basis for processing?

For each specific processing of personal data that we collect from you, we will inform you whether the provision of personal data is required by regulations or if it is necessary to conclude a contract, whether it is mandatory to provide us with personal data and what are the possible consequences if you refuse.

What are your rights?

1. Right of access
You have the right to request information regarding the personal data we hold about you. You can contact our company, SC VITAMINGO SERVICES SRL, which will provide you with your personal data by email.

2. Right to portability
Whenever SC VITAMINGO SERVICES SRL processes your personal data by automated means based on your consent or on the basis of an agreement, you have the right to obtain the transfer of a copy of your data in a structured, commonly used and machine-readable format to you or to another party. This includes only the personal data that you have sent us.

3. Right to rectification
You have the right to request the rectification of your personal data if they are incorrect, including the right to complete incomplete personal data. If you have an account on the website www.vitamingo.ro, or are a member of SC VITAMINGO SERVICES SRL, you can edit your personal data from your account.

4. Right to erasure
You have the right to erase any personal data processed by SC VITAMINGO SERVICES SRL at any time, except in the following situations:

* you have an unresolved request with Customer Service;
* you have an open order that has not yet been shipped or has been partially shipped;
* you have an unpaid debt to SC VITAMINGO SERVICES SRL, regardless of the payment method;
* if there is a suspicion that you have used our services abusively in recent years;
* the debt you have with SC VITAMINGO SERVICES SRL has been sold to a third party in the last three years or in the last year for deceased customers;
* your credit application has been rejected in the last three months;
* if you have made a purchase, we will keep your personal data in connection with your transaction in accordance with accounting legislation.

5. Right to object to processing based on legitimate interest
You have the right to object to the processing of your personal data based on legitimate interest in SC VITAMINGO SERVICES SRL. SC VITAMINGO SERVICES SRL will not continue to process your personal data unless we can demonstrate a legitimate reason for the processing that overrides your interests and rights or based on legal proceedings.

6. Right to restriction of processing
You have the right to request that SC VITAMINGO SERVICES SRL restrict the processing of your personal data in the following situations:

* if you object to the processing based on legitimate interest in SC VITAMINGO SERVICES SRL, SC VITAMINGO SERVICES SRL will restrict any processing of these data until the legitimate interest is confirmed;

* if you claim that your personal data are incorrect, SC VITAMINGO SERVICES SRL must restrict any processing of these data until the accuracy of the personal data has been verified;
* if the processing is unlawful, you may object to the erasure of your personal data and request the restriction of the use of your personal data;
* if SC VITAMINGO SERVICES SRL no longer needs your personal data, but they are necessary to defend your rights in court.

How can you exercise your rights?
We attach great importance to the protection of personal data, so our company is at your disposal whenever you have problems or questions, send an e-mail to office@vitamingo.ro

7. Right to lodge a complaint with a supervisory authority
If you believe that SC VITAMINGO SERVICES SRL is processing your personal data incorrectly, you can contact us. You also have the right to lodge a complaint with a supervisory authority.

Updates to the Privacy Notice:

We may need to update our Privacy Notice. The most recent version of the Privacy Notice is always available on our website. We will communicate any significant changes to the Privacy Notice, for example the purpose for which we use your personal data, the identity of the controller or your rights.